Skip to main content
PATCH
Update an alert's resolution status or note

Authorizations

Authorization
string
header
required

Your v3 API key, e.g. ask_live_…

Headers

X-Subaccount-Id
string

Target subaccount for the request. Required unless the API key is authorized for exactly one subaccount (then it defaults to that one). Alternatively pass subaccount_id (or legacy location_id) in the request body. Omitting it on a multi-subaccount key returns 400 subaccount_required.

Path Parameters

id
string
required
Minimum string length: 1

Body

application/json
status
enum<string>

New resolution status: OPEN, ACKNOWLEDGED, RESOLVED, or DISMISSED.

Available options:
OPEN,
ACKNOWLEDGED,
RESOLVED,
DISMISSED
resolution_note
string

Free-text note stored with the resolution.

Maximum string length: 5000
subaccount_id
string

Target subaccount id. Prefer the X-Subaccount-Id header; this body field is a fallback.

location_id
string

Alias for subaccount_id (GHL location id).

Response

Success

data
object
required
request_id
string
required
error
null