Assistable now connects to 8,000+ apps through Zapier. No code, no webhooks to babysit.
- 5 triggers including New Call with status and sentiment filters, and New Monitor Alert
- 13 actions including Place AI Voice Call, Generate AI Reply, and Add to Knowledge Base
- 4 searches including Find-or-Create Contact and Get Call by ID with full transcript
- Connects with a v3 API key in about a minute
- Invite-only beta: Add Assistable to your Zapier account
- Found a rough edge? Tell us in Discord #get-help and we will ship the fix
The voice pipeline is now multi-provider: five new text-to-speech engines, six new speech-to-text models, and noise suppression, all in a redesigned Voice Studio.
- Five new TTS providers: Amazon Polly, Microsoft Azure, Inworld (Mini/Max), Resemble (Turbo/Rapid), plus expanded Rime models (Coda, Natural, Natural HD, Arcana v3, Kokoro) and MiniMax speech-2.8-turbo and speech-2.5-hd.
- Six new transcription engines: Deepgram Flux (new recommended default with fine-grained end-of-turn controls), Deepgram Nova-3 (80+ languages, Smart Format, Keyterm Boost), Deepgram Nova-2, AssemblyAI Universal-Streaming, Azure Fast.
- Noise suppression: Krisp (recommended) or DeepFilterNet with adjustable attenuation, cleaning up caller audio from cars, cafés, and job sites before it reaches transcription.
- Redesigned Voice Studio: Voice Settings panel (provider/model selection, voice tuning, transcription, noise suppression, interruption controls, auto-save with Publish workflow), Voice Library (instant search, filters, Recommended/Favorites tabs, one-click previews, community voting), Compare dock (shortlist up to 8 voices, back-to-back playback with adjustable speed, one-click apply), My Voices (import, clone, duplicate by ID).
- Expressive Mode: context-aware emotion and Language Boost across 11 languages for supported providers.
- ElevenLabs fine-tuning: Stability, Similarity Boost, Style, Speaker Boost controls for Eleven v2, Flash v2/v2.5, Turbo v2/v2.5, Multilingual v2.
The Chat Widget now supports live voice conversations alongside text chat. Visitors can switch between typing and speaking mid-conversation, with the assistant maintaining full context across both modes.
- Chat | Voice toggle, one-tap switch between text and voice, with seamless context handoff when switching mid-conversation
- Unified knowledge base, voice answers from the same knowledge base as chat, with context-aware follow-ups and multi-angle search
- Action cards, interactive cards for products, orders, tickets, bookings, and feedback instead of text-only responses
- Human handoff, three modes (support, transparent, disabled) with live-agent indicators and office hours
- Home tabs, lobby with action cards, news feed, roadmap, and live knowledge base search
- Pre-chat forms, optional name/email/phone collection before conversation starts
Assistable’s billing is now fully documented in a comprehensive guide covering every charge type, rebilling mechanics, and real pricing examples.
- Complete breakdown of voice call pricing (voice engine, LLM, telephony, short-call surcharge) with per-second billing math
- Chat message, knowledge base, observation/QA, and phone number pricing explained with worked examples
- Full rebilling guide for agencies: how to set fixed prices vs. percentage markups, what clients see, and profit calculation examples
- Transaction receipt anatomy and FAQ covering common billing questions
Build on Assistable programmatically. The v3 REST API ships with scoped API
keys, predictable rate limits, and a full interactive
API Reference — plus official tooling for every workflow:
- TypeScript SDK —
npm install @assistableai/sdk. Typed operation functions for every v3 endpoint. - Python SDK —
pip install assistableai. Typed models with sync and async variants. - MCP server —
@assistableai/mcpexposes every v3 operation as a tool for Claude Desktop, Cursor, and other MCP clients. - CLI —
@assistableai/cliputs every v3 operation in your terminal and CI scripts. - Export & Test — download the OpenAPI spec or a ready-to-run Postman collection and start sending requests in seconds.
The official Assistable Discord is live — join here.
- #ask-ai — an AI support assistant that answers from these docs, with cited sources.
- #get-help — a support forum where the assistant posts a first response on every thread and routes bugs straight to the team.
- #announcements and #status — release news and platform status; hit Follow to mirror either channel into your own server.