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The workspace wallet pays Assistable usage costs. It is separate from any client account wallet and from your platform subscription. See How Billing Works for the billing categories.

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Add funds

  1. Open Settings → Billing in the intended workspace and check Wallet balance.
  2. Select Add balance and enter the amount. The saved-card flow accepts 10–10–5,000 per payment.
  3. Choose the payment method or use Add card. Saving a card does not itself add funds.
  4. Review the amount on Add $…. If no saved method is selected, continue through checkout instead.
  5. Complete Verify payment if your bank requests it.
  6. Wait for the payment receipt, then check both the wallet balance and its credit transaction.

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Top-up controls

The payment controls stay locked while an unresolved payment needs verification or recovery.

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Recover an unconfirmed payment

If the dialog says the previous payment is unconfirmed, use Retry original payment with its original amount and card. Do not start another top-up simply because the balance has not refreshed. If payment status cannot be loaded, retry the status check first.

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Configure auto-pay

In Auto-pay, turn on Enable autopay, set When balance falls below, and set Add to wallet. A saved payment method is required. Each change saves as you make it; reopen the settings to confirm it. The selectors also retain an already-saved amount outside these standard choices. They show the workspace’s stored settings; do not assume another workspace uses the same values. Amount selectors are disabled while auto-pay is off. Auto-pay attempts a payment; it cannot guarantee bank approval. Monitor failed or pending attempts and keep enough balance for expected activity while payment is processed. If an auto-pay failure needs repair, resolve the card problem before re-enabling it. For a client paying your agency, use Subaccount Wallet. Funding that account does not refill this workspace wallet.