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Buy a platform-managed number from Numbers to use for incoming and outgoing calls. Use the price and status shown for your account when reviewing the purchase.

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Before you begin

You need permission to manage phone numbers in the selected account and a voice assistant ready to test. If purchase access is denied, ask the account administrator to review your access.

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Purchase the number

  1. Open Numbers in the account that will own the number.
  2. Open Buy phone number.
  3. Search the available inventory using your desired number criteria.
  4. Select a number.
  5. Select Review purchase.
  6. Review the number and the price information displayed for your account.
  7. Select Confirm purchase.
  8. Read the Phone number receipt and wait for any outstanding setup or reconciliation to finish.
If the purchase is still pending, open the saved operation or Pending purchases and check its status. If it says support review is required, contact support with that order instead of submitting another purchase for the same number.

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Search options

Select Search to apply changed criteria. Availability can change before purchase; review the actual selected number and current quote.

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Receipt statuses

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Assign and test the number

  1. Open the number’s settings.
  2. Choose the intended Assistant.
  3. Select Save changes.
  4. Call the number from a separate phone and confirm that the intended assistant answers.
  5. Place an outbound test call to a phone you control.
An assignment can change the assistant’s primary outgoing number. Other numbers already linked to that assistant can retain their incoming-call association. If the number forwards incoming calls, its picker is labeled Outbound assistant and does not control the forwarding destination.

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If setup does not finish

The purchase receipt confirms acquisition status. The two test calls confirm whether incoming and outgoing calling work for your setup.