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Overview

This automation detects when an appointment is marked No Show in GoHighLevel, triggers an AI voice call via Assistable, and attempts to reschedule the client — all without manual intervention.

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What It Does

  1. Detects appointment marked as No Show in GHL
  2. Triggers an automated AI voice call
  3. AI asks for the reason and offers to reschedule
  4. Books a new appointment if the client confirms
  5. Saves notes summarizing the call to the contact record

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Setup

1

Create the Follow-Up Assistant

  1. Go to Assistable Dashboard → Create Assistant
  2. Name: “No-Show Follow-Up Bot”
  3. Configure the prompt with a friendly, empathetic script that asks why they missed and offers to reschedule
  4. Add calendar booking tools
  5. Save and deploy
2

Import an Existing Assistant (Optional)

Use Import → Paste Bot ID to clone a pre-built no-show assistant. Verify calendar mapping and tools migrated correctly.
3

Create the GHL Workflow

  1. Go to Automation > Workflows > Create New
  2. Trigger: Appointment Status → No Show
  3. Action: Use the Assistable API to initiate an outbound AI voice call
  4. Pass the contact ID and assistant Bot ID
4

Test and Refine

Mark a test appointment as No Show and verify the AI calls, attempts to reschedule, and logs notes.

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Benefits

  • Reduces manual workload for staff
  • Improves rebooking rates and client retention
  • Maintains high calendar utilization
  • Standardizes communication across all follow-ups

Appointment Deposits

Reduce no-shows with deposits

Transcript Workflows

Send conversation transcripts

Voice AI Setup

Configure voice assistants

Multi-Calendar Booking

Book across multiple calendars