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Overview

Configure your AI assistant to send emails on request during SMS and live chat conversations. This uses a custom tool connected to a GHL workflow webhook.

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Setup

1

Create the Webhook Workflow

In GHL, create an automation with an Inbound Webhook trigger. Add a “Send Email” action with dynamic fields mapped from the webhook data.
2

Create the Custom Tool

Create a custom tool with parameters for recipient email, subject, and body. Set the endpoint to your webhook URL.
3

Update the Prompt

Instruct the AI to use this tool when a user asks for information to be emailed.