Overview
OAuth connects your GoHighLevel workspace or sub-accounts to Assistable. If the connection fails, follow these troubleshooting steps.Common Issues
Connection Not Establishing
- Verify your GHL marketplace app credentials
- Check that the redirect URL is correctly configured
- Ensure all required permissions/scopes are enabled
Connection Lost
- Re-authorize the connection from your GHL workspace
- Check if your GHL subscription is active
- Verify the OAuth token hasn’t expired
Permission Errors
- Review the scopes requested during OAuth setup
- Ensure “Allow Custom Conversation Providers” is enabled in GHL settings