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Overview

User management lets you invite team members, clients, and third-party professionals to your workspace or individual sub-accounts. Users need to be members to access billing settings, manage assistants, and configure their accounts.

Adding Users to Your Workspace

1

Access the Members Section

Go to Settings > Members in your workspace. You can also use the Launchpad’s “Add Team Member” shortcut.
2

Invite a New Member

  1. Click Invite Member
  2. Enter the user’s email address
  3. Click Send Invite
If the email isn’t associated with a GoHighLevel account, one is created automatically and a password reset link is sent.
3

Remove a Member

In Settings > Members, find the user and click the trash icon. Access is revoked instantly.

Adding Members to Sub-Accounts

To give a client access to their sub-account (including billing):
  1. Go to your Agency Dashboard
  2. Find the client’s sub-account
  3. Click Invite Member
  4. Enter their email and send the invite
Clients must be invited as members before they can see their Billing settings or set up their wallet.

FAQs

One is created automatically. They’ll receive a password reset email.
No, but their access is revoked instantly.
No — each user must be invited individually by email.
Yes, but they must first be added as a member of the workspace.

Sub-Account Management

Full sub-account management guide

Subaccount Wallet

Client wallet setup

Permissions

Control feature visibility

Restrictions

Restrict sub-account access