Overview
Enable your AI assistant to book appointments across multiple calendars. This is essential for businesses with multiple staff members, locations, or service types.
Setup
Use the built-in multi-calendar booking custom tool or create your own:
- Create a custom tool that accepts calendar selection parameters
- Configure the tool to route bookings to the correct calendar based on the conversation context
- Add the tool to your assistant
- Update your prompt to instruct the AI when to use each calendar
Include a clear decision matrix in your prompt so the AI knows which calendar to use for each scenario.
